FAQ

Frequently Asked Questions

Can I make more than one project at a workshop? Because of time constraints and the nature of how our DIY workshops run, we limit each person to one project at a time during a scheduled workshop. We are always adding more dates and workshop projects, please check back with us often to schedule!

Can I bring a friend with me if they are not working on a project? Unfortunately, because of a limited amount of seating and fire code, we are unable to admit any person who has not reserved a spot in our workshop.

What are the prices for a workshop? Prices for each workshop are based on the type of workshop being offered. Typically, prices range in price from $40 to $75 depending on the options you choose.

Do I have to pick my project ahead of time? Yes. Project selection and customization information for your project is required at the time of booking on our on-line registration form. Please be sure to double-check your spelling and information to ensure your project stencil (for wood workshops) and materials will be ready for you at the start of your workshop.

Do you offer refunds? Due to the custom nature of our workshops, registration fees are non-refundable.

Do I need to tell you in advance what colors and stain I want to use on a wood project? No, we have a wide variety of paint colors and stains to choose from. When you arrive we will show you examples of different color palettes to help you decide which paints and stains will look the best in your home.

How long does a workshop last? The length of each workshop depends on the type of workshop scheduled. The typical workshop lasts 2-3 hours..

Do I need to be crafty or artistically talented to take a workshop? Definitely NOT! Our workshops provide guided instruction in a relaxed environment. Just bring your DIY attitude and a willingness to learn and you will create a project you will be proud of!

Can I bring my own snacks or food? Yes! Please feel free to bring your own snacks or food to any of our workshops.

Can I bring my own beer or wine? Yes! But, beer and wine only please...no hard liquor. Beer and Wine is only permitted at over 18 adult workshops. If you or the group you are with are consuming beer or wine, we ask that you are responsible and have a designated driver on hand or call a taxi.

How do I make sure I am seated with my friends? If you are coming with a group of friends, please list who you would like to be seated next to in the "comments section" of the online reservation form.

What is your inclement weather policy?

Inclement Weather Policy

At Hammer & Stain NWA, the safety of our makers, guests, and staff is our top priority. As a DIY workshop that hosts both public and private classes, we understand that winter storms and other severe weather conditions may impact scheduled events. Please review our policy below.

Class Cancellation & Rescheduling

• If it is deemed unsafe for makers or staff to travel to our assigned venue, the class will be cancelled and rescheduled for a future date.

• In the event of a cancellation, customers will be notified via email or text. (No phone calls will be made.)

• It is the responsibility of the maker to monitor their email for updates regarding the rescheduled class date and time.

• We do not offer refunds due to inclement weather.

Rescheduled Class Policy

• We have recently stopped allowing transfers to another class; however, this will be the only time an exception may be made due to weather-related cancellations and will be based on availability.

• If you are unable to attend the rescheduled class date, we can offer a kit-to-go option so you may complete your project at home.

• If you choose not to attend the rescheduled class or decline the kit-to-go option, your registration and project will be forfeited.

• No refunds or credits will be issued if you choose not to attend the rescheduled class.